What is hotel industry of PBX

Hotel VoIP Phone System

The hotel telephone system solution meets the hotel’s daily telephone communication needs (front desk switchboard, telephone transfer, etc.) on the basis of integrating telephony with other services through IP voice technology and utilizing the hotel’s existing internal broadband network (optical fiber/net line/WiFi), effectively reducing construction costs and maintenance difficulties. It also provides hotel management system docking middleware PMSI and third-party hotel management system PMS to realize rich hotel business functions such as check-in/check-out service, wake-up call service, billing service and telephone authority setting.

Hotel front desk phone system

The basic function of the IP telephone exchange is to enable each room to have a part of the telephone, each extension can call each other, call the front desk and dial the outside line for free. For example, the hotel has 10 outside lines, and the room where the guest is staying is given permission, so that the front desk plus the guest room can meet 10 calls out or outside calls in at the same time, and other rooms or offices are not affected by the internal intercom. Some hotels also require additional features such as billing, malicious call enquiries, extension numbers, faxes, bilingual (e.g. English and Chinese), etc. In hotels with PMS management systems, the telephone exchange also needs to be interfaced with them. Generally speaking, the higher the star rating and class of the hotel, the higher the requirements for the functionality and performance of the hotel switchboard.

VoIP phone system for hotels

Hopeiker’s hotel telephone system solution, on the basis of meeting the hotel’s daily telephone communication needs (front desk switchboard, call forwarding, etc.), integrates telephony with other services through IP voice technology and makes use of the hotel’s existing internal broadband network (optical fibre/net line/WiFi), effectively reducing construction costs and maintenance difficulties. It also provides hotel management system interfacing middleware PMSI with third-party hotel management system PMS to realize rich hotel business functions such as check-in/check-out service, wake-up call service, billing service and telephone authority setting.

High-end star hotels pbx phone solutions

The hopeiker high-end star-rated hotel telephony solution is based on the IP PBX series IP telephone switch as the core, supporting the hotel management system docking interface, interoperable with the mainstream hotel management system PMS, and providing a complete converged communication solution for hotels.
It also adopts all-optical network deployment. A room only needs to deploy one optical fiber and one optical terminal to achieve the triple-play convergence of telephone, TV, and internet. At the same time, the optical fiber has an ultra-long transmission distance, helping villa-type hotels to achieve long-distance network coverage.

The benefits of a hotel VoIP system

Support for dual-computer hot standby, dual power/network port redundancy, power failure and network escape, etc. to ensure highly reliable operation of hotel telephones.
Supports registration of optical cats to facilitate the convenient deployment of “one fiber per room, one terminal per room” in hotels, greatly reducing wiring costs and maintenance costs.
Provides hotel management system docking middleware PMSI, which can be docked to mainstream hotel management system PMS.
Optional help desk system to help the hotel front desk to answer calls and transfer customer calls.

General budget hotel pbx

The budget hotel PBX solution is suitable for hotels with less than 200 rooms, including Apartments, motels, Resorts, etc.

benefits hotel pbx

Support mixed analog and IP networking, flexible deployment, easy construction, and great savings in wiring and maintenance costs.
Provides simple hotel management module, with simple hotel business functions at low cost.
Graphical web configuration interface, no need for professional IT staff support.
IP PBX series IP telephone switch comes with a customer information management function, which helps ordinary budget hotels to manage their existing customer resources effectively.

Hotel Phone System Key Features

Wake-up call service

Hotel guests can set their own wake-up call via the IP phone in their room or the reception supervisor can check the alarm clock via the PBX web interface.

Check-in and Check-out

Streamline operations of the receptionists at the front desk like entering guest information to assist guests to check-in when they arrive at the hotel and check-out before they leave.

Set Do Not Disturb

Switch the status of any room extension to Do Not Disturb on the hotel phone system to give the customer quiet and relaxing nights without annoying incoming phone calls.

Transfer Call Data Records to Your PMS

The char utile h+ Integration can keep call records from all the hotel rooms as well as from staff communications and transfer the data to your PMS for processing.

Receive Voice Messages

The PMS integration solution provides convenient phone feature for hotel receptionists by allowing extensions to receive voice messages so that voice booking information won’t be missed.

Manage Room Status Via the Room Phone

The hotel maid can dial the feature code from the guest room phone to confirm the room’s status, clean or dirty, or the minibar needs to be replenished.

IP Telephone PBX

IP PBX

MAX FXS

MAX FXO

SIP User

Adaptable to hotel size

IP PBX 3000

128

100-300

200

IP PBX 6000

256

500-800

500

IP PBX 8000

384

800-1300

1000

Voice Gateway

Voice gatway

PORT

No. of rooms on floor

IAD-4FXS

IAD-8FXS

IAD-16FXS

IAD-32FXS

…

Applicable scene
Operator Hotel, Motel,Apartments, Resorts.